The term DevOps has gained a lot of strength within the corporate environment. This is because, to overcome traditional obstacles in software development, this methodology is increasingly part of the vocabulary of professionals and technology departments of companies. Therefore, those who are not yet familiar with its role in software development need to understand the real meaning of DevOps, as well as the reasons that make it so important (Perera et al., 2016).
The concept of DevOps refers to a tactic for structuring the production processes of current companies. Due to technology, entrepreneurs seek to better understand and apply this concept in the search for improvements in the internal processes of enterprises. Of these processes, the major ones include speed and quality in delivering value, extensive use of automation for tests, and also reduction of waiting time in the identification of failures (Abdelkebir et al., 2017). When learning what DevOps is, the manager undoubtedly has the goal of improving the integration between software developers and the Infrastructure team. In a traditional IT team, communication is still a sensitive issue to work on (Plant et al.; 2021). That is because developers are charged exhaustively to deliver value in the form of functionality in applications, while Infrastructure is charged for maintaining the stability of the environment. Both sides are pressured by the same goals, but end up going in opposite directions. This is due to the lack of interaction between industries, which DevOps seeks to circumvent (Mohammad, 2016). All the measures proposed by DevOps within an organization are aimed at allowing customers to return as quickly as possible. This research has pushed the borders of knowledge related to DevOps and the motivation of organizations in employing DevOps with special reference to agility.
Before moving on to the rationale for the selected area, it is pertinent to spotlight the description of DevOps which is nothing more than an agile development methodology that uses tools, practices, and, mainly, communication to promote a deeper integration between software developers and professionals responsible for the IT infrastructure (Kim et al., 2021). This partnership is what makes it possible to simplify processes, increasing quality and reducing delivery time. It is following this logic that companies become more competitive, and manage to win more customers. Put that way, the concept sounds simple and obvious; but, in practice, this integration is more complicated than in theory. Teams must go through a whole restructuring and change of mindset so that it can work. In the management models of IT teams considered traditional, it is common for different teams to consider themselves independent and there is little communication (Mishra & Otaiwi, Z., 2020). And, when there is, it is bureaucratic and conflicting about the sector’s problems. Today, this scenario needs to change, which no longer sufficiently meets consumer demand. It is necessary to create a common sense that the final result depends on the joint effort of all. DevOps acts in this aspect, seeking to stimulate cooperation between employees throughout the project cycle. DevOps works through four axes: company culture, automation, evaluation, and sharing (Battina, 2020).
This concept makes teams more friendly and collaborative and also makes the work environment itself healthier, as everyone will be working towards a common goal and with assignments capable of encouraging and empowering each other’s activities.
Not long ago, IT professionals had a work nature that made them spend a lot of time with bureaucratic issues to perform a certain service. An important aspect that needs to be reinforced when looking to know what DevOps is is that reliability is the basis of this work model and this happens because professionals have more control over their work (Hamunen, 2016).
Through DevOps, it is also possible to identify errors through application results and make improvements quickly. DevOps allows enterprises to analyze the entire structure of a process and also make measurements and tests of the most varied types.
Good communication is the main feature of this concept within companies. The integration between teams allows the exchange of feedback and consequent improvement of the work through the sharing of information and learning. That is, so far, with what we already know about what DevOps is, this idea makes it possible for teams to be even more motivated and have a broader view of the business, in addition to a better understanding of its operations. Other areas, such as Security and Quality Control, also tend to be included in this communication improvement process (Díaz et al., 2021).
It is important to highlight that this is a process, that is, a single measure does not mean that everything will be integrated perfectly within teams. This is because we are talking about people and all changes require adaptations on the part of these people. These adaptations take shape through a series of measures that change the context of the company and favor this evolution of thinking. Various methodologies can be used to shed some light on the advantages of the DevOps concept (Maroukian, & Gulliver, 2020).
- Abdelkebir, S.A.H.I.D., Maleh, Y. and Belaissaoui, M., 2017, November. An agile framework for ITS management In organizations: A case study based on DevOps. In Proceedings of the 2nd International Conference on Computing and Wireless Communication Systems(pp. 1-8).
- Battina, D.S., 2020. DevOps, A New Approach To Cloud Development & Testing. International Journal of Emerging Technologies and Innovative Research (www. jetir. org), ISSN, pp.2349-5162.
- Díaz, J., López-Fernández, D., Pérez, J. and González-Prieto, Á., 2021. Why are many businesses instilling a DevOps culture into their organization? Empirical Software Engineering, 26(2), pp.1-50.
- Hamunen, J., 2016. Challenges in adopting a DevOps approach to software development and operations.
- Kim, G., Humble, J., Debois, P., Willis, J. and Forsgren, N., 2021. The DevOps handbook: How to create world-class agility, reliability, & security in technology organizations. IT Revolution.
- Maroukian, K. and Gulliver, S.R., 2020. Leading DevOps practice and principle adoption. arXiv preprint arXiv:2008.10515.
- Mishra, A. and Otaiwi, Z., 2020. DevOps and software quality: A systematic mapping. Computer Science Review, 38, p.100308.
- Mohammad, S.M., 2016. An exploratory study of DevOps and its future in the United States. International Journal of Creative Research Thoughts (IJCRT), ISSN, pp.2320-2882
- Perera, P., Bandara, M. and Perera, I., 2016, September. Evaluating the impact of DevOps practice in Sri Lankan software development organizations. In 2016 Sixteenth International Conference on Advances in ICT for Emerging Regions (ICT)(pp. 281-287). IEEE.
- Plant, O.H., van Hillegersberg, J. and Aldea, A., 2021, September. How DevOps capabilities to leverage firm competitive advantage: A systematic review of empirical evidence. In 2021 IEEE 23rd Conference on Business Informatics (CBI)(Vol. 1, pp. 141-150). IEEE.